Smitty's Heating and Air Conditioning

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Feel free to CONTACT us anytime, day or night...

MISS DIG     Call     811

  • Gas Emergencies       800-401-6451
  • If MGU responds to a natural gas leak call and no one is present, the natural gas will be shut-off due to safety concerns.
  • 24-Hour Customer Service
    800-401-6402

Office:  (269) 266-7286


Fax:      (269) 266-7359  

For an additional charge, we offer 24/7

 AFTER-HOUR, HOLIDAY and WEEKEND EMERGENCY SERVICE


CALL (269) 266-7286


NOTE(S):

~ALTHOUGH WE TRY TO ACCOMMODATE EACH CLIENT, OUR EMERGENCY SERVICES ARE EXTREMELY LIMITED DURING OUR BUSY/PEAK/HOLIDAY SEASONS.  IF YOU HAVE AN EMERGENCY, SUCH AS A GAS LEAK, TURN YOUR GAS OFF IMMEDIATELY AND CONTACT THE GAS COMPANY. 

 

~IF YOU ARE EXPERIENCING NO HEAT, OR YOUR SYSTEM IS BLOWING, BUT BLOWING COLD, PLEASE TRY THE FOLLOWING PRIOR TO CALLING US AS WE ARE EXTREMELY BUSY THIS TIME OF YEAR AND MAY SAVE YOU A SERVICE FEE:


     (a)  CHANGE YOUR FILTER--A dirty air filter restricts airflow into your furnace. Restricted airflow can overheat your furnace, causing a safety control to shut off the burners.

     (b)  CLEAN OUT YOUR EXHAUST--During the harsh winter months, snow can accumulate and collect in the exhaust vent on the exterior of your home.  Please check to make sure that your furnace exhaust venting is clean and free of debris, ice and snow.

     (c)  CHANGE YOUR BATTERIES--If you have a battery-operated thermostat, weak or low batteries can interfere with the communication lines between your thermostat and furnace.

     (d)  GAS SUPPLY--Do you have enough LP gas to supply the unit?  Is your pilot light out and needs to be re-lit.

     (e)  THERMOSTAT--make sure that it is set to “auto” rather than “on.” When set to “on”, the fan on your furnace will blow continually, even when the furnace isn’t actually heating the air. 

     (f)  PILOT LIGHT or IGNITION PROBLEM--If your furnace seems to be blowing cold air, it could be a problem with the ignition system. Basically, the furnace isn’t lighting the fuel, meaning it can’t heat your home, either.  Should your system have a pilot light, make sure that it is lit.

     (g) INADEQUATE GAS SUPPLY--Your gas supply could be turned off. Or the gas line isn’t supplying enough gas to your furnace. This can cause your furnace to lock down for safety reasons.

     (h) DUCT PROBLEMS--Large holes and leaks in air ducts can make it seem like your furnace isn’t working. Cold air from your attic or crawlspace gets into your ducts through the holes. 

     (i)  CONDENSATE CLOG--New, high-efficiency furnaces have condensate drain lines. Basically, this removes water that is created during the heating process. If the line gets clogged, it can activate a switch that prevents the burners from lighting.  

Thank you for contacting us. We will get back to you as soon as possible
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